Terms of Service
Clear and transparent guidelines governing commercial engagements and services provided by Silere Intelligence.
1. Acceptance of Terms
By accessing this website or engaging the professional services of Silere Intelligence, you agree to be bound by these Terms of Service.
If you do not agree with any part of these terms, please do not use our website or services.
2. Description of Services
Silere Intelligence provides workflow automation engineering, WhatsApp Business AI conversational systems, customer support automation, intelligent document processing, and digital lead generation systems.
Specific deliverables, milestones, pricing, and project scopes are formalized in written proposals or service agreements agreed upon by both parties.
3. Client Responsibilities
Providing accurate and timely information necessary for project scoping and execution.
Granting necessary, authorized access and API permissions to tools designated for integration (e.g., CRM systems, WhatsApp Business accounts, accounting tools).
Ensuring full compliance and legal authorization regarding all data and systems connected to the automations.
4. Intellectual Property & Confidentiality
Client Data Ownership: Clients retain 100% full ownership over their proprietary data, business records, and pre-existing intellectual property.
Custom Workflows: Configured automations and workflows engineered specifically for the client become the client's property upon full settlement of agreed service invoices.
Mutual Non-Disclosure: Both parties agree to maintain strict confidentiality regarding proprietary business, operational, and technical information shared during the engagement.
5. Third-Party Integrations & Uptime
Our solutions interface with third-party software, cloud infrastructure, and APIs (such as Meta/WhatsApp, Google Cloud, CRM providers, and billing gateways).
While Silere Intelligence guarantees clean engineering and robust integration code, we are not liable for outages, API deprecations, or service disruptions originating directly within third-party vendor platforms.
6. Limitation of Liability
Silere Intelligence employs industry-standard best practices to deliver resilient, high-performance automation solutions.
To the maximum extent permitted by applicable law, Silere Intelligence's aggregate liability for any claims arising from our services shall be limited to the total fees paid by the client for the specific project in question.
7. Inquiries & Governing Law
These terms are governed by standard commercial laws and international digital trade best practices.
For any questions or legal inquiries regarding these terms, please reach out to info@silere.ai.